I still cannot find the words that express how much comfort, support and kindness that was given to us at the WORST time in our lives when my brother Michael Jones went home. Thank you for making everything easier for us. I still receive daily inspirational messages from the funeral home that helps me through each day. Shannon, your caring and loving nature is a true blessing and I Thank God for you and your family.
Shannon McLaughlin, my family and I cannot thank you enough for your kindness, professionalism, love and swiftness while making my father’s arrangements. You went out of your way to make sure his funeral went smoothly. My mom, brother, and I are eternally grateful for all that you and your business did for us. You helped ease our anxiety during the hardest time of our lives. God bless you! You are a blessing to the Capital Region. I will always recommend you, so another family can experience your compassion. Thank you again!
With love and the upmost gratitude,
Kim, Nyla, and Xavier McCarthy
I cannot thank Shannon McLaughlin and her amazing team enough for their level of care and professionalism during my family's time of bereavement. Shannon was kind, gentle, and knowledgeable about the needs of my brother-in-law's, Raymond McCarthy's service. Shannon and her team took one of the most heartbreaking times of our lives and made it bearable. S. L. McLaughlin Funeral Home is a blessing to the Albany community.
I would like to give thanks to Ms. Shannon McLaughlin and the S.L. McLaughlin Funeral Home team. They have served my family well twice in less than a year!
First my grandmother and most recently my brother. The customer service and preparations were top notch and our family was well pleased!
I should also mention that we had a very tight turnaround time for arrangements, so that family who were traveling could attend and they got it done without a hitch. Family and friends afar could also see the service remotely.
Thank you! ❤️💜❤️
The passing of my mother in the COVID environment was Extremely hard on my family and I. I was 200 miles away from the hospital in NY where my mom was receiving care without the ability to visit her due to her positive COVID 19 diagnosis. When my mom passed on May 7th 2020 I was devastated and had to make funeral arrangements from 200 miles away. With the short timeline given to retrieve my moms body from the hospital it was challenging to find a funeral home I trusted to take on the task. After getting connected with Shannon at SLMcLaughlin by a relative I immediately felt comfort in her professionalism and detailed process. Shannon walked me through the process step by step on how my mother will be cremated and sent to me in Maryland for a Memorial Service. Shannon kept me posted when my mothers body was being retrieved from the hospital and also prior to cremation. This communication provided me the comfort I needed to get through with not physically being by mother’s side. I appreciate your communication and compassion throughout this process. Thank you!
The first time I said the words my husband has passed, was on the phone with Shannon. The care, thoughtfulness, graciousness and understanding that she has displayed from that moment forward will never be forgotten. Shannon and the staff at SL McLaughlin are very, very special people, they walk with you through every step of the process and their presence, expertise and insights gave me such peace. I'm forever grateful that I could have entrusted my most valuable gift to them and that he was royally treated and cared for every step of the way until we laid him to rest. Thank you so much Shannon and your team! Your passion for caring for families during a very difficult, sensitive and heart wrenching time has only left me with lasting and beautiful memories. On behalf of the family of Kyron Mack, thank you, thank you, THANK YOU!
We lost our loved one unexpectedly, which was a terrible shock. S.L. McLaughlin funeral home took care of our family like we were a part of theirs.
We want to thank Helena for assisting us during this difficult time. She was wonderful. She answered every question we had while we were making decisions and answered texts and phone calls quickly for any question or concern we had forgot to ask.
S.L. McLaughlin’s attention to detail, the warmth, compassion and professionalism of the staff was greatly appreciated. There are no words to express our appreciation for all that was done to help us say goodbye to Desmond during these turbulent times.
From our family to yours, an everlasting thanks.
The Sutton Family
Shannon McLaughlin's professionalism, compassion, and Grace in helping us with the passing of our only daughter was beyond Excellent. I feel that God Blessed us with being able to have this type of Excellence in the Capital Region. The Crowning ceremony was absolutely the most touching and my first time ever seeing it done. It was perfect for our daughter's Memorial! Thank you Shannon! It's been a year since her passing - but the beautiful memories of your services, your staff, and YOU truly make us smile!!
Very nice job. I love the way your staff work. Ms Shannon the way you march with the crown is just beautiful. You add a few special touches to the home going services. I personally have not used your services. My cousin was placed to rest by your funeral home as well a friend mother. Both services “outstanding”. Keep up the good work and wishing you the best.
Thank you so much for the amazing service your facility has put together for my nephew. In the midst of our griefs, everyone was able to see him at peace which gave us peace! The process was overwhelming but your services have made it easy for us. We are truly grateful for everything. Thank you once again!
I'm not computer literate enough to do the Google rating, but I give you a 5! You did a BEAUTIFUL job on Eddie. He looked like a younger version of himself. It brought me to tears of joy in the midst os sorrow when i did the preliminary viewing. Thank you and GOD bless you richly for how you ministered to us.
I want to commend you on Ms. Earline Riddick. She looked amazing, the service was wonderfully done. I will recommend you to anyone that might be in need of your services. Thank you for all you do.
On behalf of the windows and Boyd Family I would like to take this to say thank you for the professional and Excellent service you and your Staff provided for our family he looked very peaceful Thank you Jesse Boyd
Losing my twins was a horrible experience but you made the funeral experience as smooth as it could possibly be. You made numerous trips to the hospital to help me take care of business and never hesitated to answer my calls. My grieving period was that much easier because of you. I could never thank you enough for handling my babies with love. I would highly recommend anyone to use your services.
Words can not adequately express the gratitude and appreciation that our family has for Ms. Shannon and her staff at the S.L.McLaughlin Funeral Home. They went the extra mile to make sure that my mother, Catherine Waller-Lawal looked beautiful on her homecoming celebration. As a community, we should be especially proud of Ms. Shannon breaking barriers of being an African-American and female Funeral Director. May God continue to bless you, keep you, allow you to prosper and use you to provide comfort to others.
I just wanna say THANK YOU for the BEAUTIFUL job u did on my Uncle. He looked so HANDSOME. You really did a beautiful and outstanding job. I also wanna say thank for the beautiful service it was very inspirational and educational and the songs were AMAZING. Your facility was very clean, organized,polit,courteous,and understanding in our time of need. THANK YOU!!!! I just wanna also add that your facility accommodated me cause i was in the wheelchair and your understanding and carefullness was so touching i really appreciate it so much i felt so loved. KEEP UP THE EXCELLENT WORK!!!!!! THANK YOU❤❤❤
I am writing to say THANK YOU for the BEAUTIFUL job u have done my uncle was looking so very HANDSOME your faculty is one of the best I've ever been in. Your very clean, organized, polite,courteous and patient. The service was so beautiful and inspiring also educational. Your facility even accommodated me cause i was in the wheel chair and the was excellent for me and your kindness toward me was awesome and i thank you dearly. Keep up the EXCELLENT work u do ❤❤❤❤❤❤❤❤❤❤❤❤❤❤
What can I say that isn’t enough? First and foremost, I want to thank you, Miss Shannon, for your thoughtfulness, patience, patience, patience, understanding and expertise. You made Miss Edna Allen (Harris) and I feel comfortable and welcomed, even as I was so particular. You displayed an understanding and compassion that will carry you as your business grows. Honestly, Shannon McLaughlin has a blessing on life and her heart is in the right place. I cannot say enough positive things about this woman and the services she provided. My father looked amazing, our families thought he looked good and the service was wonderful and heartwarming. Kudos for a job well done by you, your staff and family. May God continue to bless your hands and allow those who encounter you, feel your passion as you are entrusted their loved ones. You are humble servant and a gem! Thank you!!!!
I want you thank you and your staff. You all did a fantastic job with my grandmother and her service. I really was happy with your services.
We would like to thank the up and coming funeral for the great job they did for my brother Marcus Williams. They did a wonderful job and we thank you again.
I just wanted to say thank you Tia and Shannon for assisting me in helping Tracey's family during their difficult time of need. Thank you for the reassurance,patience, love and compassion. Everything was done in excellence. May God continue Blessing the McLaughlin Funeral home with success and prosperity.
We, Tracey's family truly and deeply appreciate everything you and your staff have done. You where courteous, professional and compassionate at all times during this difficult period.
Thank you so much for giving me the opportunity to lay my son to rest beautifully. I was very satisfied with the care, support, and service my family and I received. The Red casket, obituary, and memory booklet defined my son Ty-Son W. Again thank you Lea.
I have not had the pleasure of using your services but i want to say Congratulations on your success. It is Wonderful to see a young, strong , educated black woman follow her dreams and succeed. You inspire me to follow my dreams. God Bless you and your future success. You go girl!!!!!!!!!!
I want to tell you good job you had my grandma looking amazing
I just can't get the vision out of my mind they put my mother away like a Queen. My mother looked 30 years younger. Shannon McLaughlin my family is so please all 250 everybody is so pleased. She didn't have no sickness in her face I would recommend your service your team was so nice it was just so spiritual all my friends are talking about how beautiful and polite your team was to them. I have been in & out sleeping all day just can't get it out my mind how beautiful my mother looked. This young lady took all the sickness from my mom you had to see it to believe it She looked like she was sleeping. I have to recommend McLaughlin Funeral Home the imprint she left in my mind of my mother is so beautiful.
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.